Terms & Conditions
Last updated: 22 October 2026
Please read these terms carefully before using StreamNeo services.
You must be at least 18 years old to use StreamNeo.
Welcome to StreamNeo! These Terms and Conditions govern your use of StreamNeo's services, including our website, applications, and streaming platform. By using our services, you agree to these terms. Please read them carefully.
Who runs StreamNeo
StreamNeo is run by Yorker Media, a sole proprietorship of Ratnesh Kumar, registered in India (Udyam registration number UDYAM-BR-13-0027076), based in Gopalganj, Bihar, India. In these terms, “StreamNeo”, “we” and “us” mean Yorker Media.
Acceptance of these terms
By accessing and using StreamNeo's website, services, or applications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. StreamNeo reserves the right to modify, amend, or update these terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of such changes.
Our service
StreamNeo provides a platform for 24/7 live streaming to YouTube, including video hosting, broadcasting, and content management tools. YouTube is the only destination StreamNeo publishes to; we do not stream to any other platform. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of any features, without prior notice or liability.
Your account
When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify StreamNeo immediately of any unauthorized use of your account or any other breach of security. StreamNeo cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.
Your content
You are solely responsible for any content you upload, publish, or display through StreamNeo services. You may not upload, stream, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, or otherwise objectionable. StreamNeo reserves the right to remove any content that violates these terms or that we find objectionable for any reason, without prior notice. StreamNeo is a streaming infrastructure tool — content is delivered to and viewed on YouTube via RTMP. You must comply with both this policy and YouTube's terms of service. For full details on permitted and prohibited use, please review our Acceptable Use Policy at streamneo.com/acceptable-use.
Intellectual property and copyright
StreamNeo respects intellectual property rights and expects users to do the same. You retain ownership of your content, but grant StreamNeo a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content across our platform and promotional materials. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish content you submit. StreamNeo complies with the Digital Millennium Copyright Act (DMCA). If you believe content streamed through our service infringes your copyright, you may file a takedown notice with our designated DMCA agent at [email protected]. For full details on the notice format, counter-notification process, and our repeat infringer policy, please review our DMCA Policy at streamneo.com/dmca.
Payments and auto-renew
If you buy a paid StreamNeo plan, you agree to pay all fees for it. All fees are exclusive of taxes unless stated otherwise. In India you pay in INR with Razorpay (UPI, card or net banking), with Dodo Payments, or from your StreamNeo wallet; outside India you pay in US dollars with Dodo Payments. Payments are non-refundable except as set out in our Refund policy or as required by law.
Auto-renew is optional. If you turn it on for a slot, you authorise StreamNeo to charge the price of that slot's plan, plus any applicable taxes, for each new period until you turn it off: by card or UPI AutoPay through Dodo Payments, shortly before the paid period ends, or from your wallet balance at renewal. You can turn auto-renew off any time from Billing or the Dodo Payments customer portal; this stops future charges and the slot keeps the time already paid for. If a card or UPI renewal fails, the slot runs until the end of its paid period and then stops unless you renew it.
Video storage
Video storage is tied to active streaming slots. Each active slot includes 10 GB (custom plans as agreed). Trial slots include 10 GB. Preserved custom allowances may differ. Storage allowances from multiple active slots are added together. Accounts with no active slot cannot upload additional videos. When an account no longer has any active slot, existing videos enter a 30-day storage grace period measured from the latest slot expiry. We will display the deletion deadline in the dashboard and send account-lifecycle email notices before deletion. If no slot is purchased or renewed before the deadline, the stored videos, including backup copies under our control, may be permanently deleted and cannot be recovered. Activating any slot before deletion cancels the pending video deletion cycle. Free-trial content: if your only slot has been the free demo and the account has made no purchase, videos uploaded during the trial may be removed as early as 24 hours after the trial expires, without the 30-day grace period or individual notices. You can upload again at any time once a slot is active.
Privacy
Your use of StreamNeo services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as detailed in our Privacy Policy.
Limitation of liability
StreamNeo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of our services. In no event shall StreamNeo's total liability to you for all damages exceed the amount paid by you, if any, for accessing our services.
Termination
StreamNeo reserves the right to terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the service will immediately cease. In accordance with the DMCA, StreamNeo maintains a repeat infringer policy. Users who receive multiple valid copyright complaints will have their accounts permanently terminated. StreamNeo may also terminate accounts on the first offense in cases of willful or egregious infringement. No refunds will be issued for accounts terminated due to policy violations.
Governing law
These Terms and Conditions are governed by the laws of India, where Yorker Media is registered, without regard to conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of India.
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